Xtreme Soccer Defect Claim Terms & Conditions

No refunds are issued for defective item claims. If your claim is approved, we may issue an Xtreme Soccer digital gift card or provide a replacement item (same or comparable style) at our discretion. Excessive or repeat claims may result in refusal of future claim requests.

The following WILL NOT be accepted:

• Products Xtreme Soccer determines in its sole discretion to be free of any material or workmanship flaws.
• Items showing excessive wear, misuse, or alteration.
• Normal wear and tear.
• Products with missing or removed labels.

Inspections and Digital Gift Card Redemption

• All claims undergo review of submitted images. In some cases, we may require the product to be physically inspected at our warehouse before making a final decision.
• If the product is determined by Xtreme Soccer in its sole discretion to have a material or workmanship flaw, a digital gift card will be emailed to you.
• Products approved for a gift card will not be returned and will be recycled.
• Gift cards are non-refundable, non-transferable, and not redeemable for cash.